Dear Terry: As you know, when we first talked with you last fall, we were experiencing some serious problems within our management team. There was a great deal of distrust and morale was dropping. Certain managers were acting in a heavy-handed manner with their people. We were also losing employees who were giving us negative reviews during exit interviews. I personally used to dread coming to work because of all the turmoil. With these concerns in mind, you came in and partnered with us to develop a program that would address the specific issues that we were facing. Your commitment to stay with us until the problems were resolved was especially appreciated, as was the personal interest you took in helping us deal with and improve our situation. The fact that you have an engineering background was a major selling point since you would be dealing with highly technical employees. Your ability to “speak the language” was a big asset. Since the program, the transformation in our staff has been tremendous. Attitudes in general are better, there is a great level of trust among the management team and we now have a much more pleasant work environment. Even better, we have had several of our ex-employees return and all are commenting on the positive changes they see. With results this good, we fully intend to bring you back to work with more of our employees in the near future. We want to continue to build on the progress that has been made while reinforcing the positive changes that have already occurred. Once again, thank you for your time and commitment to the staff here at Noltex.
May 31, 2016
in Rave Review